[Glass] Gemstone status: cache frozen

[Dario Trussardi via Glass]

Dale, James,

> Dario,
> 
> Okay it looks like your shrpcmonitor proces is hung. Please pass along the contents of th *1132pcmon.log (the shrpcomonitory log file) as it may have some clues ... The stone long would also be interesting 

	In the rush to restart, i lose the logs file.

	What I would like to understand is why the system went into this state.

	Because the Stone and Netldi was not report by gslist  and cache was frozen ?

	What can brought the system in this condition?

	At first time i thought the system is shutdown and restart , but i wrong, the frozen cache result start	  June 04 20:49

	This mean the system is not shutdown and restart in the night of June 08,  when the system go into inconsistent status.

	Thanks for any considerations,

		Dario

> If you are wanting to get restarted again without waiting for analysis (which is reasonable:), it should be safe to `kill` the 1132 process (don't use -9 unless the process won't go away with a standard kill) ... If you ever use -9 to kill the shrpcmonitor you must manually clean up the shared memory using `ipcs -a` and `ipcrm`... in this case its worth making sure that the shared memory is cleaned up regardless of how you kill the shrpcmonitor.
> 
> Once you've killed the frozen shrpcmonitor and cleaned up shared memory, you can restart your stone and things should come up again ... be aware that you might have to/want to  restore from logs if the stone crashed before completing a transaction ... If you do a vanilla `startstone` with no args the startstone will refuse to start if the system wasn't cleanly shutdown and the messages should point you in the right direction for recovery options ...
> 
> Dale
> 
> On 06/08/2015 07:12 AM, Dario Trussardi via Glass wrote:
>> James,
>> 
>>> So what do you get from ‘gslist -cvl’?
>> 
>>  now the   
>>               ./gemstone_status  report :
>> 
>> 
>> Status
>>                 Version Owner Pid Port Started Type Name
>> -------
>>                 --------- --------- ----- ----- ------------ ------ ----
>> 
>>                 OK 3.1.0.6 scandella 4073 53125 giu 08 06:01 Stone
>>                 gestionale
>> 
>>                 OK 3.1.0.6 scandella 4075 50387 giu 08 06:01 cache
>>                 gestionale~9af495ccd1149d82
>> 
>>                 OK 3.1.0.6 scandella 4058 50377 giu 08 06:01 Netldi
>>                 gs64ldi
>> 
>> /etc/service/gs_maintenance:
>>                 up (pid 4140) 35397 seconds
>> /etc/service/gs_seaside-9060:
>>                 up (pid 4146) 35397 seconds
>> /etc/service/gs_seaside-9061:
>>                 up (pid 4148) 35397 seconds
>> /etc/service/gs_seaside-9062:
>>                 up (pid 4150) 35397 seconds
>> /etc/service/gs_seaside-9063:
>>                 up (pid 4152) 35397 seconds
>> /etc/service/gs_seaside-9064:
>>                 up (pid 4159) 35397 seconds
>> /etc/service/gs_seaside-9065:
>>                 up (pid 4168) 35397 seconds
>> /etc/service/gs_statmon-1:
>>                 up (pid 4115) 35397 seconds
>> /etc/service/gs_statmon-60:
>>                 up (pid 4116) 35397 seconds
>> 
>> 
>>  Tomorrow the  /gemstone_status command report:
>> 
>>  
>> Status   Version    Owner    Pid   Port   Started     Type       Name
>> ------- --------- --------- ----- ----- ------------ ------      ----
>> 
>> frozen  3.1.0.6   scandella  1132 46543 giu 04 20:49 cache       gestionale~9af495ccd1149d82
>> 
>>  
>> 
>> /etc/service/gs_maintenance: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9060: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9061: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9062: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9063: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9064: down 19 seconds, normally up
>> 
>> /etc/service/gs_seaside-9065: down 19 seconds, normally up
>> 
>> /etc/service/gs_statmon-1: down 19 seconds, normally up
>> 
>> /etc/service/gs_statmon-60: down 19 seconds, normally up
>> 
>> 
>> 
>>  As you can see the cache result start:  giu 04 20:49.     
>> 
>>  I
>>             infer from this that the system has never completely turned
>>             off ( i have a UPS to power the system )
>> 
>>  But  there are no other active services ( Stone - Netldi )
>> 
>>  I don't understund because this inconsistent status.
>> 
>>  Dario 
>> 
>> 
>> 
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