[Glass] Trouble connecting a Windows client to GS 3.5.x

[Ralph Mauersberger]

Dale,

the output of the test login is just:

Error running testLogin:

'Error:  For further information about login failures, check the gem log
file'

     NOTE: netldi log can be found in the file:
'$GS_HOME/server/stones/<stone-name>/logs/netldi.log'.

Starting or stopping the ssh port tunnel doesn't make any difference,
the error stays the same. That is why I assume that no network traffic
at all takes place. Otherwise I would expect an error like "letldi not
found on  host". Before I downloaded the 3.5.x products on the client
side, I got comprehensible errors, telling me that specific versions of
the gci libs are missing.

By the way: Jade just says: "Unable to create a session, check netldi
and gem log files".

Br,

Ralph




Am 18.03.2020 um 22:54 schrieb Dale Henrichs via Glass:
>
> Ralph,
>
> This is indeed puzzling ... in the tODE client, can you try the
> Client>Test Login><stone-name> menu item and send us the resulting
> information? You should get a window with diagnostic information in
> it, like the following:
>
> The test login, records a bit more information about the login and
> suggests solutions for some of the more common problems ... and then
> we'll go from there.
>
> Dale
>
> On 3/18/20 1:10 PM, Ralph Mauersberger via Glass wrote:
>> Hello everybody,
>>
>> I have a GsDevKit_home server up and running. The server side seems to
>> be ok. I can create, start, stop and delete several stones. I created
>> teststones of product versions 3.4.3, 3.4.4, 3.5.0 and 3.5.1. (I skipped
>> 3.4.5 because it is not included in the latest Jade release so far)
>>
>> On the client side I'm working on a Windows 10 64bit box and use ssh
>> with port tunneling to connect to the server. I can connect to the 3.4.x
>> stones using Jade as well as tODE with a GsDevKit_home client setup.
>>
>> But: I spent some frustrating hours trying to connect to the 3.5.x
>> stones. Neither Jade nor tODE let me connect. Both error out, telling me
>> I should check the netldi or gem logs. But there is nothing written to
>> the netldi log. It seems that no network traffic at all takes place.
>> Assuming that there isn't any conceptual difference from the users point
>> of view between configuring a connection for 3.4 and 3.5, I have
>> absolutely no clue what I might do wrong. May there be a general issue
>> with the client gci libs for 3.5.x under Windows?
>>
>> Any ideas are very much appreciated.
>>
>> Best regards,
>>
>> Ralph
>>
>>
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